I had to do this today for a customer of ours. Spent more time digging through all my notes than doing the work so figured I share it with all of you — and keep it easy fo me to find in the future ;)

Here goes…

.Login to the UC520 device

.Connect to the Integrate service engine:

#service-module integrated-Service-Engine 0/0 session

#conf t

#voicemail live-record pilot-number 711   (711 will be the LiveRecord extension)

#voicemail live-record beep duration 50   (in ms)

#voicemail live-record beep interval 30    (one 50ms beep every 30 seconds)

#end

#wr    (save my config)

#exit   (close the ISE connection)

#conf t
#telephony-service
#live-record 711   (tell the system to use extension 711)

#ephone-dn  70  (can be any unused DN, using 70 for my example)
#number 711 no-reg primary   (again, 711 is the LiveRcd extension)
#call-forward all 600   (send all calls to the voice-mail system, ours is at extension 600)

#exit

#wr   (save my config)

Lastly, add LiveRcd to your template.

#softkeys connected  Hold Endcall Trnsfer Confrn LiveRcd Acct Park

That’s it, enjoy!