Archive for February, 2010

How to configure Live Record on the Cisco UC520

Feb 19th

Posted by Pat in VoIP

No comments

I had to do this today for a customer of ours. Spent more time digging through all my notes than doing the work so figured I share it with all of you — and keep it easy fo me to find in the future ;)

Here goes…

.Login to the UC520 device

.Connect to the Integrate service engine:

#service-module integrated-Service-Engine 0/0 session

#conf t

#voicemail live-record pilot-number 711   (711 will be the LiveRecord extension)

#voicemail live-record beep duration 50   (in ms)

#voicemail live-record beep interval 30    (one 50ms beep every 30 seconds)

#end

#wr    (save my config)

#exit   (close the ISE connection)

#conf t
#telephony-service
#live-record 711   (tell the system to use extension 711)

#ephone-dn  70  (can be any unused DN, using 70 for my example)
#number 711 no-reg primary   (again, 711 is the LiveRcd extension)
#call-forward all 600   (send all calls to the voice-mail system, ours is at extension 600)

#exit

#wr   (save my config)

Lastly, add LiveRcd to your template.

#softkeys connected  Hold Endcall Trnsfer Confrn LiveRcd Acct Park

That’s it, enjoy!

Install Lotus Quickr connector on 64-bit OS

Feb 9th

Posted by Pat in Lotus

7 comments

Seeing it was impossible to install the Lotus Quickr connector on Vista 64-bit or Windows 7 64-bit I finally located a work around on the IBM support forums, and have decided to share it with all of you!

1. Download the Lotus Quickr connector from your Lotus Quickr site

2. Execute the file — be sure not to click on OK when the error pops up. (Another option is to extract the MSI from the EXE file)

3. Browse to the following folder Users\<username>\AppData\Local\Temp and copy the file qkrconn.msi to another location.

4.  Download and install Orca from here. This application allows you to modify MSI files.

5. Edit the qkrconn.msi with Orca and scroll down to the LaunchCondition table located on the left.

6. Delete the condition “(Not Intel64) And (Not VersionNT64) And (Not Msix64)” by right clicking it then selecting Drop Row.

7. Save, exit and run the MSI!

Enjoy!

ORIGINAL SOURCE