Just so you know there is currently no integration available between the Cisco UC500 series and Lotus Sametime (any version). There are plug-ins available but they only work with Cisco’ non-Express product line.
Cisco UC 520 and Sametime
March 4th, 2010Notes 8.5.1 client hanging on a messages deleted from another client
March 4th, 2010Ran into something rather annoying today. I have the Lotus Notes 8.5.1 client installed on my laptop and my desktop. From my laptop I had opened an e-mail, then closed my Notes client which also saves the state of all the opened tabs. Later on from my desktop I had deleted the same e-mail.
When I reopened the Lotus Notes client from my laptop it (the client) re-opened all my previous tabs, including the e-mail I had deleted from the client on my desktop. Long story short, when I tried to do anything the client just hung. Super annoying when you’re busy and trying to get something done before a meeting…
Fixing this dilemma is simple. Open the Notes client which had the tabs, including the deleted e-mail open. Now click on File -> Preferences, go to ‘Windows and Themes’ and make sure the first option ‘On restart, reopen any tabs that were open when I closed the client’ is not selected. Close and reopen the Notes client et voilà!
Now that Lotus Notes 8.5.1 is behaving again you can go back and reselect that option; if you want naturally 
How to configure Live Record on the Cisco UC520
February 19th, 2010I had to do this today for a customer of ours. Spent more time digging through all my notes than doing the work so figured I share it with all of you — and keep it easy fo me to find in the future
Here goes…
.Login to the UC520 device
.Connect to the Integrate service engine:
#service-module integrated-Service-Engine 0/0 session
#conf t
#voicemail live-record pilot-number 711 (711 will be the LiveRecord extension)
#voicemail live-record beep duration 50 (in ms)
#voicemail live-record beep interval 30 (one 50ms beep every 30 seconds)
#end
#wr (save my config)
#exit (close the ISE connection)
#conf t
#telephony-service
#live-record 711 (tell the system to use extension 711)
#ephone-dn 70 (can be any unused DN, using 70 for my example)
#number 711 no-reg primary (again, 711 is the LiveRcd extension)
#call-forward all 600 (send all calls to the voice-mail system, ours is at extension 600)
#exit
#wr (save my config)
Lastly, add LiveRcd to your template.
#softkeys connected Hold Endcall Trnsfer Confrn LiveRcd Acct Park
That’s it, enjoy!
Install Lotus Quickr connector on 64-bit OS
February 9th, 2010Seeing it was impossible to install the Lotus Quickr connector on Vista 64-bit or Windows 7 64-bit I finally located a work around on the IBM support forums, and have decided to share it with all of you!
1. Download the Lotus Quickr connector from your Lotus Quickr site
2. Execute the file — be sure not to click on OK when the error pops up. (Another option is to extract the MSI from the EXE file)
3. Browse to the following folder Users\<username>\AppData\Local\Temp and copy the file qkrconn.msi to another location.
4. Download and install Orca from here. This application allows you to modify MSI files.
5. Edit the qkrconn.msi with Orca and scroll down to the LaunchCondition table located on the left.
6. Delete the condition “(Not Intel64) And (Not VersionNT64) And (Not Msix64)” by right clicking it then selecting Drop Row.
7. Save, exit and run the MSI!
Enjoy!
UC520 CUE loads but AA and voicemail doesn’t work
December 23rd, 2009I had recently upgraded a Cisco UC520 device to the latest software revision, version 8.0. It ran well for about a week then yesterday we had to reboot the device due to a locked DN. Upon rebooting the device the CUE loaded but when dialing the AA or voicemail system nothing but dead air was heard then eventually a busy signal.
To resolve the issue we had to un-configure and reconfigure the Intergrated Service Engine settings.
*The fix below has been modified to reflect the default configuration.
Router#config t
Router(config)#interface IntegratedServiceEngine 0/0
Router(config-if)#no ip unnumbered
Router(config-if)#no service-module ip address 10.1.10.1 255.255.255.252
Router(config-if)#no service-module ip default-gateway 10.1.10.2
Router(config-if)#end
Then remove the default route for CUE:
Router(config)#no ip route 10.1.10.1 255.255.255.255 IntegratedServiceEngine 0/0
Finally, add all these commands back under the interface and the default route.
Sametime 8.5 Capability matrix
December 22nd, 2009| Capability wanted | Servers to Install |
| Just IM, no new meeting capabilities, but still supports Sametime classic meetings | IBM Lotus Domino IBM Lotus Sametime Standard V8.5 Community Server IBM Lotus Sametime Standard V8.5 Connect Clients Optional LDAP directory source |
| Ability to schedule meetings, and restrict who can access the meeting based upon their user name. (Sametime classic meetings) | IBM Lotus Domino IBM Lotus Sametime Standard V8.5 Community Server IBM Lotus Sametime Standard V8.5 Connect Clients Optional LDAP directory source |
| New Sametime 8.5 Meeting Capabilities without Audio and Video. | IBM Lotus Domino IBM Lotus Sametime Standard V8.5 Community Server IBM Lotus Sametime Standard V8.5 System Console Server IBM Lotus Sametime Standard V8.5 Meeting Server IBM Lotus Sametime Standard V8.5 Connect Clients LDAP directory source |
| New Sametime 8.5 Meeting Capabilities with Audio and Video. | IBM Lotus Domino IBM Lotus Sametime Standard V8.5 Community Server IBM Lotus Sametime Standard V8.5 System Console Server IBM Lotus Sametime Standard V8.5 Meeting Server IBM Lotus Sametime Standard V8.5 Media Manager IBM Lotus Sametime Standard V8.5 Connect Clients LDAP directory source |
| All Sametime 8.5 capabilities, and support for mobile devices like iPhone, and zero download web client (AJAX) | IBM Lotus Domino
IBM Lotus Sametime Standard V8.5 Community Server |
| Sametime 8.0.x IM capabilities running on Domino 8.5, and support for zero download web client (AJAX) and mobile devices like iPhone | IBM Lotus Domino
IBM Lotus Sametime Standard V8.5 Community Server |
The number of servers depends upon the options you want. The colour indicates minimum servers you will require, in reality many of these servers under load will be placed on additional machines.
| Minimum 1 Machine |
| Minimum 2 Machines |
Original Source: My thread on the IBM forums which was responded to by Carl Tyler who also blogged it here
My Sametime 8.5 install
December 22nd, 2009Here I go, installing Sametime 8.5 in my lab environment. Figured I’d try it out in my lab before Golden Axing(tm) our production environment — you’re welcome Sally
Before I continue, let me explain the term “to Golden Axe” something is to destroy it. Usually I tend to “Golden Axe” things when I’ve been a little reckless, and yeah, it came from the video game http://en.wikipedia.org/wiki/Golden_Axe.
Alright, back to Sametime 8.5, my ADHD kicks in sometimes, sorry…
So, I’m going to start my tests by installing the following:
Windows 2003 Enterprise 64-bit – Why Enterprise? Because it was already installed!
Sametime 8.5 Standard Community Server – Downloaded CZA62ML.zip, thank-you IBM for using friendly file names…
Lotus Domino 8.5.1 64-bit
My installation, verbatim step-by-step (
- I’ve decided to add my new Sametime Domino server to our existing production environment to ensure enough testing will go into this prior to placing it into production.
- So far the installation went smoothly, with the exception of a minor DNS issue. I pointed my lab server to our internal DNS server but since it’s not on the same domain I had to create a local entry in the hosts. file for our Domino server name Domino1.
- Just stopped Domino and started the Sametime 8.5 install running the demo32.exe file (I never understood why they called demo32) and Sametime didn’t detect my Domino 8.5.1 installation. Going to fire up Domino and try again!
- Still no luck. Maybe it really won’t run on 8.5.1 and wants 8.5? Let’s try and find out… Going to start the download of 8.5. Too bad it’s too early for a beer… I wonder…
Here’s my error:
IBM Lotus Sametime Server 8.5 requires Domino to be installed before Sametime can be installed, but no Domino installation was detected. Install Domino and then install IBM Lotus Sametime Server 8.5.
As you can see in my image (below) I clearly have Domino installed and running!
- Didn’t work with 8.5.0 64-bit. I believe the problem is 64-bit. Going to try 32-bit version of 8.5.1.
UPDATE: Well, that did it. Sametime 8.5 works in a 64-bit environment (OS) but Domino needs to be 32-bit.
As of 3.15pm today I’ve moved along nicely.
Here’s what I’ve learned:
1. You can still install Sametime on one box.
2. I’m working on it…. please be patient 
Sametime 8.5 is out
December 22nd, 2009Sametime 8.5 has been officially released today!
I’m in the process of download all the components for Sametime Standard 8.5 and will begin installing in my lab environment. I’ve noticed there are many new components and a lot which run on Websphere, so I’ve got a feeling it’s going to be a long day
Hope to post some good news by end of day.
http://publib.boulder.ibm.com/infocenter/sametime/v8r5/index.jsp
Reinstall Symantec Backup Exec 12.5 Tape Drivers
December 18th, 2009Here’s a quick how-to which I often refer to:
1. Tools –> Wizards –> Device Configuration Wizard
2. Next (shows you a summary of your devices, be it B2D, auto-loaders, libraries etc). Click Next Again.
3. Choose the option to “Install tape device drivers”, and click Next. This brings up another wizard, and you can click Next.
4. Click Next at the USB device drivers warning…
5. Make sure the first option (Use Symantec drivers for all supported tape devices” is selected, and that the Additional options has “Use Plug and Play drivers for Windows 2000 or later” selected (might not need it, but I keep it on).
6. Click Next, and let your installation run. When it detects your tape drive and asks to install the drivers, choose the option to allow. A reboot might be required.
Download the latest Symantec tape drivers:
32-Bit Server
64-Bit Server
Start VMs automatically when VMWare ESX/ESXi server reboots
December 11th, 2009Did you reboot your VMWare ESX/ESXi server and find out none of your VMs are running? Chances are you never set them to run automatically upon restart.
Here’s how to change that:
- Load the VMWare vSphere Client
- Connect to your ESX/ESXi box or vCenter Server
- Select the ESX/ESXi host from the right panel
- Click on the Configuration tab
- Under Software select Virtual Machine Startup/Shutdown
- Click on the Properties… button located on the top right
- Select your VM and move it up or down into the correct order. For automatic simply move it up to Automatic or Manual Startup